Terms of service

Keydexa is a store operated by Olegs Kam, a sole trader based at [address — not set]. Contact: keydexaa@gmail.com. In these terms "we" means that person and "you" means the person buying.

We are not incorporated. That means you are dealing with an individual rather than a company, and it is stated here plainly rather than buried.

You are buying an activation key or download that grants rights in software published by someone else. You are not buying the software itself, and we are neither its publisher nor an agent of the publisher. Your use of the software is governed by that publisher's own licence agreement, not by this one.

All product names and logos belong to their respective owners. Their appearance here identifies what a key unlocks and implies no endorsement, partnership or authorization.

We buy on the secondary market: surplus inventory, regional distribution and overstock, rather than directly from publishers. This is what makes the prices possible, and it is the same market the large key retailers buy on.

It also carries a risk we would rather state than hide. A publisher can withdraw a key it decides was distributed outside its own terms, and this can happen after activation. It is uncommon. If it happens to something you bought from us, our refund policy covers you with no time limit.

An order is complete when our payment provider confirms payment. Keys appear on your receipt page and are emailed to you, normally within seconds. Items marked as issued by hand are fulfilled within one business day.

Prices are in US dollars. Any applicable sales tax is calculated at checkout and shown before you pay.

Stock figures are live at the time they are displayed and can change while you are checking out. If a product sells out before your payment confirms, we refund you in full.

Some licences only activate in certain countries. Every listing states its region before you buy. Buying a region-locked key and then trying to activate it elsewhere — including through a VPN — breaches the publisher's terms, risks your account with them, and is not covered by our refund policy.

• Give an email address you can actually receive mail at. It is how your key reaches you.
• Keep your keys private. A key that has been shared or published cannot be replaced.
• Do not resell keys bought here unless the publisher's licence permits it.
• Do not use the store to launder payments or test stolen cards.

An account is optional; you may buy as a guest. If you create one, you are responsible for keeping your password to yourself. Tell us at once if you think someone else has access.

We try to keep the store running continuously but do not promise uninterrupted service, and we may withdraw any product from sale at any time. Orders already paid for are honoured regardless.

To the fullest extent permitted by law, our total liability for any claim connected to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost data, lost profits or business interruption.

[Have counsel review this clause — enforceability against consumers varies by state].

These terms are governed by the laws of [state — not set], United States, and disputes are subject to the courts of [venue — not set].

We may update these terms. The version that applies to your order is the one published here on the day you ordered, and the date at the top shows when this text last changed.